Lymphoedema & Oncology Rehabilitation

Frequently Asked Questions

0413 763 966
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Lymphoedema & Oncology Rehabilitation

General FAQs

We have experience in managing lymphoedema, breast cancer rehabilitation, manual lymphatic drainage, lipoedema management, post-cosmetic surgery drainage, and scar management.

During your first visit, we will discuss your medical history, current symptoms, and goals for therapy. Your therapist will conduct an initial assessment to create a personalised treatment plan tailored to your needs.

Please bring any relevant medical documents, imaging reports, a list of current medications, and, if applicable, your private health insurance card or Medicare card.

Sessions typically run for 45-60 minutes. Your therapist will discuss the duration and frequency of sessions during your initial consultation.

The number of sessions varies based on individual conditions and treatment goals. After your initial assessment, your therapist will provide an estimated treatment plan duration.

You can book an appointment by calling our office, or using our online booking system available on our website.

At this stage we do not readily offer home visits or telehealth consultations. Please discuss your needs with the therapist to determine what may work best for you.

Fees vary depending on the type of service provided. Please contact us or visit our website for up-to-date fee information.

Consultations are available Monday to Friday during business hours. Limited after-hours appointments may be available by arrangement.

Medicare and Private Health Insurance FAQs

Under the Chronic Disease Management (CDM) plan, eligible patients with chronic medical conditions may receive Medicare rebates for a limited number of allied health services, including physiotherapy. Consult your GP to determine eligibility and obtain a referral. Gap fees may apply.
Under a CDMP, Medicare rebates apply to up to five sessions per calendar year. Your GP can confirm eligibility and referral requirements.
Many private health insurance policies with extras cover include physiotherapy services. We recommend checking with your insurer regarding your specific coverage and any applicable rebates.

Funding FAQs

Yes, we accept NDIS clients. Please contact us to discuss how we can support your treatment goals under your NDIS plan.

Yes, we accept WorkSafe referrals. Ensure your referral and claim are approved before scheduling your appointment.

Yes, we accept referrals under the Transport Accident Commission (TAC). Please provide your claim details when booking your appointment.

Payment is required at the time of your appointment. We accept cash, EFTPOS, credit card, and bank transfers. Please contact us if you have specific payment queries.

For eligible Medicare claims, rebates can be processed at the time of payment if you have your Medicare card and bank details on file. Rebates for WorkCover, TAC, and NDIS clients depend on the approval and processing times of the respective organisations.
We offer bulk billing for concession card holders only. You will need to bring your concession card into your treatment.
Yes, we require 24 hours’ notice for cancellations or rescheduling. Late cancellations or missed appointments may incur a fee.

Lymphoedema & Oncology Rehabilitation

Discover How We Can Help – Reach Out Today!

Whether you’re seeking relief from swelling, support after surgery, or a path to recovery, our team is ready to guide you with compassionate, personalised care. Get in touch today and let’s take the first step together!

0413 763 966
Bookings
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